BigRock has become one of the top web hosting providers based in India, providing various affordable hosting packages to different users. If you are a small business or startup, a web-oriented professional, or an individual intending to create a site, you will find good options to suit your needs with BigRock. This article gives an analysis of the features and customer support of BigRock.
Characteristics and Operation
BigRock has effectively combined the features by providing a large range of hosting options that include the following:
Shared Hosting (Linux and Windows)
The users can select four different plans for Linux (Starter, Advanced, Business, and Pro) and Windows-based servers (Essential, Premium, Business, and Pro). These plans offer a set of basic features, such as:
● Disk space with no limits
● Transfer usage with no limits
● Targeted domain names and Email aliases with no limits
● It guarantees that the servers will have 99.9% uptime
● Linux – CloudLinux
● Control panel – Linux – cPanel or Windows – Plesk
● Database servers – MySQL
● PHP inclusion with supported versions (5.2 to 5.4)
● For quick setting up of the website, Softaculous a one-click installer is available
One-Click Installer
BigRock embeds Varnish Cache and Cloudflare CDN (Content Delivery Network) for faster page loads. Varnish Cache finds and remembers pages that visitors access often, while Cloudflare works with a team of regional servers across the world to minimize response time in a
visitor’s reg. Each page has a chance of being housed from the nearest server. These features make BigRock a good bet for websites that will be expecting medium to heavy traffic.
Backup Solutions
In the interests of security, BigRock is said to offer automatic backups to clients via CodeGuard with options that vary depending on web storage supported and the number of sites owned.
Sophisticated Layouts And Designs
The constructed framework is placed at U.S data centers. It is loaded with mechanisms developed by Dell all cores of the server active and solid state drives in use.
Security And Protection
BigRock provides security features including but not limited to malware scanning, DDoS, SSH access, and also free SSL certificates on the top-end packages. Such an approach guarantees the
security of user information files and materials from unauthorized material attacks.
Pricing
Your expectations won’t be shattered at least regarding BigRock’s pricing it is likely to make you consider acquiring the use of their services. Hosting plans aren’t expensive, especially for people who are willing to sign up for a long-term contract (10 years max). Each of these will be dependent on the hosting plan that one takes up and what provisions they have about that. Below are some examples of their pricing structure for Linux hosting:
● Starter Plan: ₹69/month for 20 GB SSD space, 100 GB of transfer, 5 emails, and daily backup.
● Advanced Plan: ₹159/month, where unmetered SSD space and transfer are provided along with unlimited emails and free domain for 12 months and daily backup.
● Pro Plan: ₹199 for each month- The Pro Plan has all the features that the Advance Plan has except it allows unlimited domains.
● Ultimate Plan: For speed and reliability, the Ultimate Plan is not just great value for money at ₹249 per month, it adds free SSL, a dedicated IP, and unmetered domains on top of unmetered storage and transfer.
BigRock also provides managed WordPress hosting and other products like VPS, cloud, or reseller hosting at different costs. People who do not find the service
suitable can apply for a 30-day refund but many customers say the refund is difficult to obtain.
Customer support
Support staff can be reached by telephone, live chat, or through a ticketing system and response is guaranteed 24/7. Some people surveyed to find out if live chat helped in reaching a solution and concluded that many users did appreciate how live chat worked but there were many complaints overall about how timely and effective the support staff was, specific to busy hours or public holidays.
BigRock has a knowledge base that contains articles, guides on various topics in a step-by-step format, videos, and more. This makes it easier for users to resolve these simple issues without contacting the customer support department.
Comparison with Competitors
Unlike many hosting providers, BigRock competes in lowering prices alone. The host also prevails in India due to two factors, the availability of web hosting and the diversity of Indian hosts themselves.
Hostinger
Hostinger is frequently rated higher than BigRock since it possesses a more flexible interface, better long-term plans, and superior customer support. In the predominance of cases, Hostinger is regarded as the best web host for Indian websites in 2024.
GoDaddy
Although GoDaddy has a more intuitive interface and offers additional features, such as incorporating the cost of a domain name with hosting plans, BigRock quite often beats GoDaddy’s prices and is therefore appealing to most users on a budget.
MilesWeb
One other option for users who prefer an India-based host is MilesWeb. The company has good local support, offers similar prices, and has similar features as BigRock.
BigRock – Advantages and Disadvantages
Pros:
● Cheap hosting packages
● Good infrastructure with increased page loading speed
● Reliable security and backup features (CodeGuard)
● Traffic control with Varnish Cache and Cloudflare CDN
● 99.9 uptime guarantee
Cons:
● Difficulties with the money-back guarantee
● Complaints of delayed support services
● A free domain is not included in every plan
Conclusion
BigRock provides a low-cost and feature-rich hosting solution that will please a large audience. The strength of hardware, security measures, as well as optimization possibilities of the website, will appeal to many users, especially those who are cost-sensitive and are in India. At the same time, future users should be warned of the issues regarding customer support and a rather painful procedure of money-back guarantee.
FAQ
Located in India, BigRock charges about ₹69 a month for their Linux Hosting Starter Plan which features 20GB SSD storage, 100GB transfer, and 5 email accounts. More features are included in other plans like Advanced Plan at ₹159, Pro Plan at ₹199, and Ultimate Plan at ₹249, which include unlimited disk space plus bandwidth, a single domain free for a year, and an unrestricted number of databases.
No, BigRock Hosting does not offer a domain name without a fee in their packages. However, domain name registration can be done at an extra cost.
Other plans like the Advanced Plan, Pro Plan, and the Ultimate Plan are good because they offer a free domain name for 1 year.
BigRock has 24/7 customer support services via Live Chat, phone, and ticketing systems. Not all users have had a smooth experience with the support aspect but the live chat agents are helpful most of the time.
BigRock’s common hosting promise comes with a 99.9% uptime guarantee so that the websites hosted reply with minimal downtime.
Currently, there’s a 30-day money-back guarantee offered by BigRock against its hosting. Some other customer reviews suggest that the Long refund process could be a hassle.
BigRock offers domain names, web hosting, emails to build a strong online presence at an affordable price.
BigRocks is named for domain and web hosting services at affordable prices. Also it provides free DNS management, theft protection, email accounts, and easy control panel.
Domain name Extensions like .com, .in, .org, .net, .tech, and more.
Choose one with fair pricing, security, DNS management, and transfer services—like BigRock.
A website creates credibility, pull leads, and showcases your business to a right audience who are looking for your services online.
Pick a name, check availability, and register it. If its already taken, explore other options to buy it.
Professional email builds trust, enhances security, and promotes your business effectively.
99.99% Uptime, affordable prices, free services, and excellent support.
Decades of experience, reliable hosting, domain registration, and top-notch customer support.
